This Privacy Policy explains how Divris Inc. ("Divris," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit divris.site or contact our registered office.

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5) and applicable Ontario privacy legislation.

1. Who We Are

2. What We Collect

• Contact information — name, email, phone, business name, role.
• Trade data — product interests, order history, shipping addresses, and payment information (processed by third-party providers).
• Website usage — IP address, browser type, pages visited, collected via cookies.

3. Why We Collect It

• To respond to trade inquiries and prepare quotes.
• To process orders and arrange shipping.
• To maintain business records and comply with customs and tax obligations.
• To improve our website and communications.

4. Consent

By providing personal information — through our website, a trade inquiry, or a purchase order — you consent to its collection, use, and disclosure as described here. You may withdraw consent at any time by writing to contact@divris.site, subject to legal and contractual restrictions.

5. Disclosure

We do not sell personal information. We may share it with:

• Service providers — freight forwarders, customs brokers, payment processors, and IT hosting.
• Suppliers — where required to fulfil product orders.
• Professional advisors — legal, accounting, and insurance providers.
• Authorities — where required by law, customs regulation, or court order.

6. Cookies

Our website uses strictly necessary and analytics cookies. You can disable cookies in your browser settings; some features may not work properly as a result.

7. Retention

Trade and customs records are retained for at least 7 years as required by the Canada Revenue Agency and the Canada Border Services Agency. Website inquiries are retained for up to 24 months unless a business relationship is established.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting contact@divris.site. We respond within 30 days.

If unsatisfied, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

9. Contact

These Terms of Service govern your access to divris.site and your purchase of products from Divris Inc. By using the site or placing an order, you agree to these Terms.

1. Who We Are

2. Website Use

You may use this site for lawful purposes only. You may not scrape, copy, redistribute, or republish its content without written permission. All content, including product descriptions and imagery, is protected by copyright.

3. Wholesale Terms

Wholesale pricing, minimum order quantities, and payment terms are set out in each written quote or purchase agreement. This website does not constitute a binding offer to sell.

4. Orders & Payment

Prices are quoted in Canadian Dollars (CAD). Payment is processed by third-party providers. Order confirmation does not guarantee availability — we may cancel orders due to stock or import issues.

5. Shipping & Import

Shipping timelines are estimates and depend on customs clearance, freight schedules, and supplier lead times. Title and risk pass as specified in each purchase agreement.

6. Limitation of Liability

To the maximum extent permitted by law, Divris Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our products. Our aggregate liability shall not exceed the amount paid for the specific order giving rise to the claim.

7. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Disputes are subject to the exclusive jurisdiction of the courts of Ontario.

8. Contact

Divris Inc. is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience and apply relevant accessibility standards to our website.

1. Our Commitment

We are committed to meeting or exceeding:

• The Accessible Canada Act (S.C. 2019, c. 10).
• The Accessibility for Ontarians with Disabilities Act (AODA).
• The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

2. Measures We Take

• Semantic HTML and logical heading structure.
• Alternative text for meaningful images.
• Sufficient colour contrast (checked against WCAG AA).
• Keyboard-navigable menus and links.
• Support for browser zoom and text resizing up to 200%.
• Testing with screen readers (NVDA, VoiceOver).

3. Known Limitations

• Product imagery — product photos may have limited alternative text detail. Descriptions are provided where possible.
• Third-party tools — embedded payment and shipping widgets may not fully meet AA standards.

If you encounter a barrier, we will work with you to provide the information or service you need in an alternative format.

4. Feedback

We welcome your feedback. If you experience an accessibility issue or need information in another format, contact us:

5. Ongoing Efforts

We review our website at least annually and integrate accessibility criteria into all new digital projects. This statement is reviewed and updated each year.